E-BIKE & bike SERVICE, ASSSEMBLY AND MAINTENANCE CENTER | BENTONVILLE & Rogers, aRKANSAS
E-BIKE/bike SERVICE MENU
We also service and assemble non-electric bikes - Feel free to give us a call and we'll be happy to help diagnose and fix your bike's issue and get you rolling out the door as soon as possible! Even during the busy season we try to stay on top of our service jobs and assemblies and can usually get you in and out quickly! Give us a call today at 479-367-6696 (Bentonville) / 479-585-5444 (Rogers) or fill out the bike service request form below and indicate which of our two shop locations you will be bringing your bike(s) to!
BASIC E-BIKE/BIKE TUNE-UP
Suggested Every 500-700 Miles
$119.99
- Basic Tuneup Includes:
- – Adjust Brakes and Shifting
– Clean and lube chain
– Adjust Headset
– Check Tire Pressure/Tread
– Check/Tighten All Bolts
– General Wipe Down of Bike
ESSENTIAL E-BIKE/BIKE TUNE-UP
Suggested Once a Year or Every 1k Miles
$239.99
- Essential Tuneup Includes:
- – All “Basic” Tasks
– Drivetrain Removal & Cleaning & Lube
– True Wheels
– Detailed Frame Clean
COMPLETE E-BIKE/BIKE TUNE-UP
Complete E-Bike/Bike Overhual
$329.99
- Complete Tuneup Includes:
– All “Advanced” Tasks
– Hydraulic Brake Bleed, Front+Rear
– Mechanical Brake Line Replacement
– Brake Pad & Disc Replacement
shop rate
$90/HOUR
- – Installation of Parts & Accessories
– Upgrade or Replace Components
BASIC E-BIKE/bike SERVICES
– E-Bike/Bike Flat Repair – $46.99 + Tube
– E-Bike/Bike Hydraulic Brake Bleed – $44.99 (each brake) + Pads (includes oil)
– E-Bike/Bike Mechanical Brake Replacement – $34.99 + Pads
– Wheel Truing – $44.99 per wheel
(Normal spoke pattern)
bike builds
– Bicycle Builds –$199
– Electric Trike Builds –$249
suspension services
– Mid-season Suspension Service | Rockshox & FOX – Lowers Service
–$75 + Seal Kit
REQUEST your BIKE to be SERVICEd TODAY!
– We service & repair almost all bikes!
OZ E-Bikes has an emphasis on quality service, genuine parts, and personalized care that demonstrates a commitment to ensuring customer satisfaction and the longevity of their investments. By offering a service center for maintenance and repairs, OZ E-Bikes proactively addresses the need for regular upkeep of all bicycles. Regular maintenance not only helps prevent unexpected breakdowns but also ensures optimal performance, safety, and reliability.
Using genuine parts during maintenance and repair ensures that the replaced parts meet the original equipment manufacturer’s (OEM) specifications. This is important because non-OEM parts may not perform as well or fit properly, potentially leading to reduced performance, safety concerns, or even damage to the bike.
The personalized care aspect of OZ E-Bikes’ service center also reflects best practices in customer service. By treating each customer’s bike as a unique investment, the company demonstrates an understanding of the emotional attachment owners may have towards their vehicles. This level of care and empathy is essential in building strong customer relationships and fostering brand loyalty.
OZ E-Bikes’ service center offers a comprehensive approach to bike maintenance and repair while maintaining best practices in customer service. By focusing on quality service, genuine parts, and personalized care, the company differentiates itself from competitors and provides value to its customers in Northwest Arkansas.